If you have taken Defensive Driving or Safe Environment training in the past, you already have an account.
Your Arch/Diocese may have also created an account for you as part of a historical data upload. If you are unsure, please contact your Arch/Diocese directly.
If you DO have an account you will click ‘Sign-In’ and enter your previous username and password.
If you don’t remember your username or password, click ‘Forgot Password’ to have the information emailed to you directly. This will ONLY send a message if your email address is correct in the system.
You do not need to set up a new account each time by filling in the white boxes. The information boxes are for new account creation only.
If you get a message that your username is taken you may already have an account – you do NOT need to create a new one. Contact your Arch/Diocese or cmgconnect@catholicmutual.org for your username and/or to reset your password.
Account Set-Up:
If you are having difficulties setting up a new account, please email: cmgconnect@catholicmutual.org for assistance and include:
Your Arch/Diocese and parish or school
Your phone number and availability for a call-back
A description of where you are having difficulties
The steps you have tried or the process that led up to the issue
Any screen prints that can help us determine the solution
Technical difficulties may include:
A tab on the dashboard does not open when clicking on it
An error code or error page is showing up
Start curriculum tab does not open
Trouble-Shooting Tips:
Video will not play
Check your internet connection.
Make sure your speakers are connected and turned on.
Ensure your browser is updated.
Curriculum still says ‘In Progress’
You may still need to complete a portion of your curriculum – click to re-enter the curriculum.
If your Arch/Diocese hosts Live Training Events your curriculum will not be complete until you attend the class you pre-registered for, and the facilitator has verified your attendance in the system.
